How FinTech is Raising Customer Expectations

FinTech is a broad term that encompasses the rapidly growing segment of financial technology. The future of this sector is bright: FinTech startups are disrupting the banking industry and changing how customers interact with their finances. Financial services companies need to respond to these customer expectations or risk losing them. How will your company adapt to meet your customers’ needs? Below, Canadian FinTech specialist Firoz Patel explores some customer-centric FinTech trends and how they can positively impact your business.

 

The Importance of Online Payments Solutions for Small Businesses

 

Today, more than half of all small- and medium-sized businesses (SMBs) accept online payments. This is a big deal for these businesses, as it allows them to sell their products or services anywhere—without having to handle customer service inquiries or mailout receipts. It also makes it much easier for customers to buy from your company again, should they have an issue with the first transaction. In this article, Canadian payment specialist Firoz Patel will give you an overview of why you should consider adopting an online payment solution for your business, and how doing so can help you increase your bottom line.