Due to factors such as the health emergency, people globally
have drastically reduced the use of cash, according to a study carried out in
2020. Likewise, in the first months of 2021, consumers made up to five times
more transactions than last year through QR Codes and online transactions.
In this context, many small and medium-sized companies,
which have been affected by the pandemic, have found in digital payments a
solution and support for the revitalization of their businesses. The acceptance
of these new payment methods has served as a stimulus to the complexities of
the environment and has allowed them to find an effective channel to maintain
sales. It is undoubtedly a trend that will continue thanks to the fact that
this technology brings great benefits for businesses. Below, FinTech Payment Specialist Firoz Patel, lists some of those benefits.
Competitive Advantage
More and more users prefer to make purchases through
contactless payments, so diversifying the alternatives for making transactions
will allow you to reach more users. If the identified behavior pattern is that
consumers will continue to use this mechanism, the most appropriate thing is to
have these tools within the payment solutions.
Security
Stores that only handle cash payments are more likely to be
robbed. Thanks to the technology implemented by Fintech companies, users can
have greater security in their transactions and sellers are less likely to be
victims of criminals, explains Firoz Patel.
An Effective Channel with the Consumer
Thanks to the implementation of digital payments,
enterprises can market their products through the internet and register
payments through the digital ecosystem, by either QR codes, payment links or
transfers. For example, according to a recent study, during the pandemic 7 out
of 10 Micro, Small and Medium Enterprises, carried out transactions through
digital tools, given the restrictions brought by the pandemic.
Likewise, in this study, 60% of entrepreneurs stated that
strengthening online sales was the main measure to maintain their sales. Around
98% of those surveyed indicated that the role of the internet for business will
be greater during the new normal. In fact, 91% agreed that electronic commerce
will be key to the country's economic recovery. That same optimism is evidenced
by 9 out of 10 respondents, who say they feel confident about a positive and
favorable future for their companies.
Control of Operations and Expenses
With these innovations, both entrepreneurs and users can access options that allow them to have a history of expenses, which makes it easier to manage their finances and schedule payments.
Speed and Agility in Purchases
When using rudimentary payment methods, lines of people
trying to pay for products at points of sale are often recurring. Through the
implementation of digital payment methods, the fluidity of payments will be made
more dynamic and therefore the lines in stores will be reduced while the
contact between consumer and seller will be less, thus contributing to maintain
a safe environment and decrease in risks of contagion of COVID - 19.
Firoz Patel, Global Executive Vice President of Payza stated
that, “We have witnessed how digital payments are fundamental for companies,
thanks to their functionalities as they are a complement to strengthen business
strategies. Today, consumers increasingly prefer these technologies and the
modernization of the payment system is progressing rapidly. Looking to the
future, we see a positive outlook for the sector, so from our role we will
continue working to democratize financial technology for the use of all SMEs
and enterprises”.
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